Privacy Policy
ForexRatesAPI (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information of users (“you,” “your”) who access our website, APIs, currency converter, and related services. This Privacy Policy explains how we collect, use, and safeguard your information. By using our services, you consent to the practices outlined in this policy.
Information We Collect
We collect and process the following types of information to provide and improve our services:
(a) Personally Identifiable Information (PII):
This refers to information that identifies you as an individual, including:
- Name, email address, and contact number, provided when you:
- Register for a service or create an account.
- Subscribe to a paid plan or newsletter.
- Submit feedback, complete a survey, or contact us.
- Internet Protocol (IP) Address:
- Collected for diagnosing server issues, administering services, and gathering demographic data.
- We only collect as much PII as is necessary to enable your participation in our services.
(b) Non-Personally Identifiable Information (Non-PII):
This includes data that does not identify you as an individual, such as:
- Information about your equipment, browsing actions, and patterns.
- Resources you access through the services, operating system, and browser type.
(c) Device Information (Apps Only):
When using our app, we automatically collect:
- The type of device you use and its operating system version.
- This helps us provide the most suitable application version.
- Note: We do not collect or track any location-based information from your mobile device.
(d) Additional Data We Collect:
- Browser-Based Data Storage:
- We store certain information in your device’s browser for convenience, such as settings related to charts, market trends, and currency converter preferences.
- You can clear this data at any time by managing your browser’s local storage settings.
- Push Tokens:
- Used to send updates or alerts regarding market events or notifications you configure. These can be disabled in your device settings.
How We Use Your Information
The information we collect is used to:
- Provide, operate, and improve our services, including APIs and the currency converter.
- Process payments and manage subscriptions.
- Authenticate users and monitor accounts for compliance.
- Diagnose and resolve technical issues.
- Send updates, newsletters, and alerts via push notifications (with your consent).
- Comply with legal obligations and enforce our terms of service.
API and Currency Converter Rules
API Usage:
- Access to our APIs requires a valid subscription or authorization key.
- Usage limits are defined in your subscription plan and must not be exceeded.
- Misuse or unauthorized access to the API may result in account suspension.
Currency Converter Usage:
- Data provided by the currency converter is for informational purposes only.
- ForexRatesAPI is not liable for any financial losses resulting from the reliance on this data.
- Users are responsible for ensuring compliance with local regulations when using currency data.
Sharing and Disclosure of Information
We do not sell or rent your personal information. However, data may be shared in these circumstances:
- Service Providers:
- Third-party vendors assist with payment processing, data storage, analytics, and other essential services. These parties are bound by strict confidentiality agreements.
- Legal Requirements:
- Information may be disclosed to comply with laws, regulations, or legal processes.
- Business Transactions:
- In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
Data Retention
We retain your data only as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes and enforce our terms.
Stored data can be cleared by users at any time by deleting browser storage or unsubscribing from our services.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, monitor performance, and personalize content.
- Cookies may be disabled in your browser settings; however, this may limit certain features of the service.
- For more information, refer to our Cookie Policy.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal requirements.
- Opt-Out: Decline to receive marketing communications or disable push notifications.
How We Protect Your Information
We implement robust security measures to protect your data, including:
- Data encryption during transfer (SSL/TLS).
- Regular security audits and system monitoring.
While we strive to ensure your data is secure, no method of transmission or storage is 100% secure.
Our Rights
We reserve the right to:
- Update this Privacy Policy at any time.
- Monitor account activity to ensure compliance with terms and prevent misuse.
- Suspend or terminate access for users found in violation of our policies.
Updates to this Policy
This Privacy Policy may be revised periodically. Changes will be communicated via email or a prominent notice on our website. Continued use of our services indicates acceptance of updates.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us.
